Staff make a concerted effort to welcome people in recovery and help them to feel comfortable in this program | | | | | | | |
This program/agency offers an inviting and dignified physical environment (e.g., the lobby, waiting rooms, etc.). | | | | | | | |
Staff encourage program participants to have hope and high expectations for their recovery. | | | | | | | |
Program participants can change their clinician or case manager if they wish. | | | | | | | |
Program participants can easily access their treatment records if they wish. | | | | | | | |
Staff do not use threats, bribes, or other forms of pressure to influence the behavior of program participants. | | | | | | | |
Staff believe in the ability of program participants to recover. | | | | | | | |
Staff believe that program participants have the ability to manage their own symptoms. | | | | | | | |
Staff believe that program participants can make their own life choices regarding things such as where to live, when to work, whom to be friends with, etc. | | | | | | | |
Staff listen to and respect the decisions that program participants make about their treatment and care | | | | | | | |
Staff regularly ask program participants about their interests and the things they would like to do in the community | | | | | | | |
Staff encourage program participants to take risks and try new things. | | | | | | | |
This program offers specific services that fit each participant’s unique culture and life experiences. | | | | | | | |
Staff offer participants opportunities to discuss their spiritual needs and interests when they wish. | | | | | | | |
Staff offer participants opportunities to discuss their sexual needs and interests when they wish. | | | | | | | |
Staff help program participants to develop and plan for life goals beyond managing symptoms or staying stable (e.g., employment, education, physical fitness, connecting with family and friends, hobbies). | | | | | | | |
Staff routinely assist program participants with getting jobs | | | | | | | |
Staff actively help program participants to get involved in non-mental health/addiction related activities, such as church groups, adult education, sports, or hobbies. | | | | | | | |
Staff work hard to help program participants to include people who are important to them in their recovery/treatment planning (such as family, friends, clergy, or an employer). | | | | | | | |
Staff actively introduce program participants to persons in recovery who can serve as role models or mentors. | | | | | | | |
Staff actively connect program participants with self-help, peer support, or consumer advocacy groups and programs. | | | | | | | |
Staff actively help people find ways to give back to their community (i.e., volunteering, community services, neighborhood watch/cleanup). | | | | | | | |
People in recovery are encouraged to help staff with the development of new groups, programs, or services. | | | | | | | |
People in recovery are encouraged to be involved in the evaluation of this agency’s programs, services, and service providers. | | | | | | | |
People in recovery are encouraged to attend agency advisory boards and management meetings. | | | | | | | |
Staff talk with program participants about what it takes to complete or exit the program. | | | | | | | |
Progress made towards an individual’s own personal goals is tracked regularly. | | | | | | | |
The primary role of agency staff is to assist a person with fulfilling his/her own goals and aspirations. | | | | | | | |
Persons in recovery are involved with facilitating staff trainings and education at this program. | | | | | | | |
Staff at this program regularly attend trainings on cultural competency. | | | | | | | |
Staff are knowledgeable about special interest groups and activities in the community. | | | | | | | |
Agency staff are diverse in terms of culture, ethnicity, lifestyle, and interests. | | | | | | | |